Resident services
Everything you need day to day. Rent and maintenance run through the resident portal.
Resident portal
Pay rent
One-off payments or a recurring schedule, plus your payment history and current balance.
Open the resident portal → (opens in a new tab)Maintenance request
Submit a request with photos and track it through to completion.
Submit a request → (opens in a new tab)Emergency maintenance
For anything involving water, gas, electricity, a lock-out or a security concern, call (713) 661-8877 and follow the prompts. Someone is on call outside office hours. Don’t submit emergencies through the portal — it isn’t monitored overnight.
Office hours
Monday to Friday 9 AM – 6 PM, Saturday 10 AM – 5 PM. Closed Sunday.
Package deliveries
Packages are received at the leasing office during opening hours. You’ll get a notification when something arrives for you.
Moving out
Notice requirements are set out in your lease — typically sixty days in writing. Talk to the office before you give notice if your plans are uncertain; in a lot of cases a transfer to a different home here is simpler than a move.